1. Report -

    We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020.
  2. Report -

    Agenda and associated papers for the Board Meeting in public
  3. Report -

    Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.
  4. Report -

    Healthwatch Shropshire staff and volunteers looked at the websites and social media of care homes in Shropshire to find out what information was available and how social media was being used.
  5. Report -

    We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.
  6. Report -

    Agenda and associated papers for the Board Meeting in public
  7. Report -

    The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.
  8. Report -

    Agenda and associated papers for the Board Meeting in public
  9. Report -

    We asked people to tell us where they had found good access to NHS dental services and where they had found poor access: 93% of people reported poor experiences of accessing services.

  10. Report -

    For us to have an impact and enable the public’s views to be heard when services are being created, re-designed, monitored and evaluated we need to continually learn and improve. We need to know what we are doing well and where we can do better.
  11. Report -

    Agenda and associated papers for the Board Meeting in public
  12. Report -

    This report highlights the experiences of people in South West Shropshire who are living with food insecurity and the effects this can have on their health and well-being.